The Swiss Dental Academy Cancellation & Refund Policy
Event Cancellation & Refund Policy
The Swiss Dental Academy [SDA] reserves the right to refuse/cancel registrations. If the SDA refuses a registration, registrants will be offered a refund.
Event Cancellation by The Swiss Dental Academy
The Swiss Dental Academy reserves the right to cancel a course due to low enrolment or other circumstances which would make the event non-viable. If the SDA cancels a course, registrants will be offered a full refund. Should circumstances arise that result in the postponement of a course, registrants will have the option to either receive a full refund or transfer registration to the same course at the new, future date.
Registration Cancellation by Participant
If you are unable to attend the SDA, we welcome substitute delegates attending in your place at no additional cost but they must meet the registration requirements. All requests for substitutions must be received via email at least 24 hours before the event with name, job title, practice details and contact email for both the registered and replacement attendees: firstname.lastname@example.org
The deadline to receive a refund is (7) seven business days before the event. Cancellations received after the stated deadline will not be eligible for a refund. Refunds will not be available for registrants who choose not to attend a course. Cancellations will be accepted in writing only and must be received by the stated cancellation deadline: email@example.com. Refund requests must include the name of the attendee.