Need EMS Support?
If you require assistance, follow the steps below to ensure your query receives the attention it deserves.
"At EMS, customer satisfaction is our priority. We're committed to resolving your concerns efficiently."
Senior Service Specialist
📞 1300 4 MY EMS
Access support around the clock at our online Help Centre. Explore dedicated Guided Biofilm Therapy support videos, cheat sheets and Instructions For Use.
Reach out to your dedicated EMS Service Centre in Australia and New Zealand.
Contact our dedicated support hotline on:
1300 4 MY EMS
Available Monday to Friday from 9am to 5pm (AEST).
Fill out our support request form with details about your issue.
The more information you provide, the faster we can resolve your concern.